Privacy Policy
Divya Darshan 360
Effective Date: December 26, 2025
Last Updated: December 26, 2025
Introduction
Welcome to Divya Darshan 360 ("we," "our," or "us"). This Privacy Policy explains how TellMe Digi Infotech Pvt Ltd collects, uses, discloses, and safeguards your information when you use our Divya Darshan 360 mobile application (the "App") available on Android and iOS platforms.
Please read this Privacy Policy carefully. By downloading, accessing, or using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the App.
Information We Collect
1. Information You Provide to Us
- Account Information: If you create an account, we may collect your name, email address, and profile preferences.
- User Preferences: Your favorite temples, deities, aartis, and viewing preferences within the App.
- Feedback and Communications: Any feedback, comments, or inquiries you send to us.
2. Information Automatically Collected
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Usage Data: Features you use, content you view, time spent on the App, and interaction patterns.
- Log Data: IP address, access times, app crashes, and system activity.
- Location Information: With your consent, we may collect approximate location data to provide location-based content recommendations.
3. Information from Third-Party Services
If you connect the App to third-party services (such as Google for authentication), we may receive information from those services based on your privacy settings with them.
How We Use Your Information
- Provide and Maintain the App: Deliver the VR video content, temple darshan experiences, and aarti services.
- Personalization: Customize your experience based on your preferences, such as recommending relevant temples, deities, and content.
- Improvements: Analyze usage patterns to improve the App's features, design, and performance.
- Communications: Send you updates, notifications about new content, and respond to your inquiries.
- Safety and Security: Detect, prevent, and address technical issues, fraud, or security concerns.
- Legal Compliance: Comply with applicable laws, regulations, and legal processes.
Data Sharing and Disclosure
We do not sell your personal information.
We may share your information only in the following circumstances:
1. Service Providers
We may share information with third-party vendors who assist us in operating the App, including cloud hosting providers (Firebase, Google Cloud), analytics services, and customer support services.
2. Legal Requirements
We may disclose information if required by law or in response to valid legal requests by public authorities.
3. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. With Your Consent
We may share information with third parties when you have given us explicit consent to do so.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure authentication mechanisms
- Regular security assessments
- Access controls and monitoring
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information.
- Opt-Out: Opt out of certain data collection or marketing communications.
- Data Portability: Request a copy of your data in a portable format.
To exercise your rights to access, correction, deletion, withdrawal of consent, or other privacy‑related requests, you may:
- Use the in‑app settings (where available); or
- Write to us at connect@youtellme.ai or contact the Grievance Officer with details of your request.
We may request additional information to verify your identity and may retain certain data where required under Indian law (for example, for accounting, tax, or dispute‑resolution purposes).
Children's Privacy
The App is intended for general audiences and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Third-Party Links and Services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through the App.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from your country. By using the App, you consent to the transfer of your information to these countries.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Terms of Service
Effective Date: December 26, 2025
By downloading, installing, accessing, or using Divya Darshan 360 ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the App.
1. Acceptance of Terms
These Terms constitute a legally binding agreement between you and TellMe Digi Infotech Pvt Ltd. By using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms.
2. Use of Content
All content available through the App, including but not limited to 360° videos, temple darshans, aartis, and spiritual content, is the exclusive property of TellMe Digi Infotech Pvt Ltd and its licensors. You agree to use the content solely for personal, non-commercial spiritual purposes. Recording, redistributing, or reproducing any content is strictly prohibited.
3. User Conduct
You agree to use the App in a respectful manner consistent with its spiritual purpose. You shall not misuse, abuse, or exploit the App or its content in any way that violates applicable laws or regulations.
4. Intellectual Property
All intellectual property rights in the App, including trademarks, copyrights, and proprietary technology, remain the exclusive property of TellMe Digi Infotech Pvt Ltd.
5. Limitation of Liability
The App is provided "as is" without warranties of any kind. TellMe Digi Infotech Pvt Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of the App.
Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Pune,Maharashtra India.
Grievance Officer
In accordance with applicable Indian law, the details of the Grievance Officer are as follows:
Users in India may contact the Grievance Officer with concerns or grievances regarding their personal information. The Grievance Officer will acknowledge and resolve grievances within a reasonable time, typically within 30 days.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: